At Fresh Footwear Shop, we take pride in delivering high-quality footwear and accessories to your doorstep with care and efficiency. Our streamlined fulfillment process ensures that your order is carefully inspected, securely packaged, and dispatched promptly. Whether you're shopping for everyday essentials or seasonal favorites, our team works diligently to meet your expectations.

Orders are typically processed within 1-2 business days after payment confirmation. Delivery times vary based on your location and the shipping method selected. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs clearance. Rest assured, we prioritize timely dispatch to minimize any delays.

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Shipping fees are automatically calculated at checkout based on your order subtotal and destination. For expedited delivery, additional charges may apply—contact our support team for personalized assistance.

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to logistical constraints, we are unable to deliver to certain remote areas or countries with strict import regulations. If your location isn’t listed during checkout, please reach out to [email protected] for potential alternatives.

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress. For international orders, tracking updates may become available after the package clears customs. If you encounter any issues accessing your tracking information, our customer service team is ready to assist.

While rare, unforeseen delays can occur due to carrier disruptions or customs inspections. If your shipment exceeds the estimated delivery window, please first check the tracking details for updates. For lost or significantly delayed packages, contact us at [email protected] with your order number, and we’ll initiate an investigation or reshipment where applicable.

International customers are responsible for any customs fees, taxes, or import duties levied by their local authorities. These charges are not included in your order total and are determined by your country’s regulations. We recommend checking with your local customs office for estimated costs before placing an order to avoid unexpected fees upon delivery.